Australian Embassy, China
澳大利亚驻华大使馆
Embassy address: 21 Dongzhimenwai Dajie, Sanlitun, Beijing - Telephone: 5140 4111 - Fax: 5140 4204
- Home
- About us
- Visas and migration
- Travelling to Australia
- Services for Australians
- Australia-China relationship
- Doing business with Australia
- Education and Study in Australia
- Development cooperation
- Media
- About Australia
- Events
- 中文
Unsuccessful Internet ETA or eVisitor Applications
On this page: Information about unsuccessful Internet ETA or eVisitor applications
Most ETA and eVisitor applications are finalised instantly, however, in a small number of cases, some additional processing checks are required. If your online visa has not been successful, you will receive a "refer to Embassy" message, in which case you should email the following documents to the relevant Australian Visa Office in China:
• bio-data page of your passport
• the reference number provided to you when you applied for your internet application
• your contact details (email address and telephone number)
• for children under 18 years of age, also required is a birth certificate, parental consent, parents' contact details and identification.