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1. Information    ⇒    2. Checklist    ⇒    3. How to Apply    ⇒    4. After You Apply

4. After You Apply – Child Migration

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On this page: Processing times; Contacting us; Notifying you of the decision and Feedback   
 

Processing Times

Within a week of lodging an application, you will be provided with details of your case officer and instructions on how to contact them by email and telephone.

You will also be asked to provide any outstanding documents and to undertake medical checks required for this application. 

The average processing time for complete applications lodged in China is within
Departmental Service Standards

You can speed up the processing of your application by submitting a complete application and allowing us to communicate with you by email.

The most common reasons for Child visa applications taking longer than the average are:
• Incomplete applications being submitted
• Additional checks, documents or interviews being required
• Medical issues requiring further tests or treatments 
 

If your application will take longer than the average processing time, we will advise you of the likely processing time.
 

Contacting Us

Our preferred method of communication is email. Please include your case officer’s name and your file number in the subject heading of any email correspondence. If you do not have your case officer’s contact information, you can use the details on the Contact Us page.

If there are any changes in your circumstances following lodgement of your application, you are obliged to inform us about them. You may use Form 1022 Notification of Changes in Circumstances for this purpose.

If you need to correct any information that you have given in your visa application, please do so in writing. You may use Form 1023 Notification of Incorrect Answer(s) for this purpose.

Notifying You of the Decision

All advice about visa decisions is sent to applicants or their representatives by courier or registered mail. We will also return your passports and all photos, letters and other original documents.

Feedback 

We value your feedback. It allows us to improve our services by recognising where we have provided good service and to identify areas which need improvement. To provide us with feedback about our service, please use this link: DIAC Feedback.

1. Information    ⇒    2. Checklist    ⇒    3. How to Apply    ⇒    4. After You Apply

Back to Migrating to Australia                                          Any Questions? Email us.