Australian Embassy, China

澳大利亚驻华大使馆

Embassy address: 21 Dongzhimenwai Dajie, Sanlitun, Beijing - Telephone: 5140 4111 - Fax: 5140 4204

1. Information ⇒ 2. Checklist ⇒ 3. How to Apply ⇒ 4. After You Apply ⇒ 5. Frequently Asked Questions (FAQs)

4. After You Apply – Partner Migration

On this page: Processing Times; Contacting Us; Notifying you and Feedback

Processing Times

Within a week of lodging an application, you will be provided with details of your case officer and instructions on how to contact them by email and telephone.

You will also be asked to provide any outstanding documents and to undertake medical checks required for this application.

The average processing time for complete applications lodged in Shanghai and Guangzhou is within Departmental Service Standards.

You can speed up the processing of your application by submitting a Complete Application and allowing us to communicate with you by e-mail.

We will advise you if your application will take longer than the average. The most common reasons for applications taking longer than the average processing time are:

• Incomplete applications and delays in providing requested information (Please see: Complete Applications)

• Additional checks, documents or interviews being required

• Medical issues requiring further tests or treatments (Please see Health Requirements)

• Character issues which require further character assessment (Please see: Character Requirements)

Contacting Us

Our preferred method of communication is e-mail. Please include your case officer’s name and your file number in the subject heading of any email correspondence. If you do not have your Case Officer’s contact information, you can use the details on the Contact Us page

If there are any changes in your circumstances following lodgement of your application, you are obliged to inform us about them. You may use Form 1022 Notification of Changes in Circumstances for this purpose.

If you need to correct any information that you have given in your visa application, please do so in writing. You may use Form 1023 Notification of Incorrect Answer(s) for this purpose.

Notifying you of the Decision

All advice about visa decisions is sent to applicants and/ or their representatives by EMS or registered mail. Included with this advice will be your passport and all photos, letters and other original evidence of your relationship that you have provided.

Feedback

We value your feedback. It allows us to improve our services by recognising where we have provided good service and to identify areas which need improvement. To provide us with feedback about our service, please use this link: DIAC Feedback.

1. Information ⇒ 2. Checklist ⇒ 3.How to Apply ⇒ 4. After You Apply ⇒ 5. Frequently Asked Questions (FAQs)

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